Helping Orange identify ways to deliver a more engaging and valuable experience to their customers

A comprehensive and tailored toolkit outlining our service design methods with practical examples and printable templates for future use

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Client: Orange
Role : Senior Service Designer, Hiveworks
Responsibilities : Facilitated workshops and led strategy development with the Orange digital team. Designed toolkit to help internal team repeat the process
Duration : ±4 months, 2017
Team: Visual Designer and Senior SD

Service Design Toolkit

Helping Orange identify ways to deliver a more engaging and valuable experience to their customers

A comprehensive and tailored toolkit outlining our service design methods with practical examples and printable templates for future use